Welcome to Collabware University
We offer free and subscription-based online training, certifications and information sessions on archival, discovery and records management best practices.
Buy online courses for you or your team
Enjoy the flexibility of taking courses at your own pace so you can put what you learn into practice.
Step-by-Step training courses
Learn to use all the related features, then step into a real-life task with confidence. Our goal is easy user adoption!
Discuss with others
Participate in our online community forum, share thoughts and ideas, increase connection, get help with your studies.
Graduate from Collabware University with a Certification! All it takes is successfully passing the final exam.
Explore our latest courses
Each course covers multiple topics with quizzes at the end of each unit.
Work through short videos.
Pause whenever you need.
Pause whenever you need.
Learn content that matters for the work that you do.
We'll do short quizzes along the way so you know where to focus.
"Graduate" with a certification after a final course exam.
Join us for a demo
If you're not already using Collabware products and would like to see them live in action, please request a demo.
We can personalize it to your specific industry needs.
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Frequently asked questions
Why get Collabspace ceritified?
Collabspace certification ensures you are up to date on all required knowledge areas of your Collabspace solution. You can also add the Collabspace certification to your portfolio, recognizing the knowledge you have accumulated as a Collabspace user.
How long do I have to complete the course?
The Collabspace training course allows you to learn at your own pace. Subscriptions to Collabspace university are annual.
What is included in the Collabware University Subscription?
It includes access to Collabspace 101 and several other courses that can help free your organization from information chaos. See the subscription page for all included courses.
Our Records Management Analyst and instructor Mia is a graduate of UBC’s Masters of Archival Studies program, where she earned the 2017 Harold Naugler prize for digital records research. She also has over five years of experience in writing and client services in the technology sector. Mia has used this knowledge and expertise to consult and train clients on Collabspace.
Our instructor Osama possesses the rare combination of superior information architecture and SharePoint infrastructure skills. He has nearly a decade of experience helping customers with the design, implementation, maintenance, documentation, and troubleshooting of their new and existing infrastructure environments. Osama has combined his wealth of Microsoft technology stack knowledge and focus on delivering user-friendly content experiences to support the Collabware Solutions Delivery team as our Senior Solutions Architect.
Oday is a software services professional with 4 years of both technical and business experience in the Information Management space. As Customer Success Account Manager, he now leverages his expertise to ensure Collabware customers are successful. Oday brings a great balance of customer empathy and specialized software knowledge into every conversation.
Alfred, our front-line Support Engineer, is an 11-year veteran in the software industry. With experience working for companies big, small and everything in between, he has built his career on solving customer’s issues while providing world-class customer support. A successful day for the customer is a great day for Alfred, and he is on-call for your support needs.
Karen, our Director of Customer Success, lives and breathes passion and enthusiasm for customer happiness. There’s nothing she wants more than for our customers to understand and utilize all the features of our products to their full potential. With years of customer roles under her belt, Karen will always be a customer advocate to help Collabware best serve and continuously improve the lives of clients.
Graham founded Collabware in 2010 after overseeing countless large enterprise Records Management projects and the lack of advanced intelligent ECM software. The new technical principles tested and proven by Collabware and enacted with its customers has contributed to the success in helping modernize information management practices and his foothold as an educator.
Quinn, our Technical Writer Co-op, is working on completing his degree in Computer Engineering at UBC. He writes blog posts and end-user documentation to communicate the value of Collabware’s products throughout their entire lifecycle. Quinn has a passion for technical writing, with a focus to bridge the knowledge gap between software creators and customers.